Frequently Asked Questions

1 . Place Your Order: Select your favorite item from our collection and upload a clear, high-resolution photo of your pet. This photo will be used to create your custom embroidered design.

2. Production (1-3 Days): After your order is confirmed, we’ll begin crafting your personalized piece, featuring a beautifully detailed embroidery of your pet. Our skilled team ensures the design perfectly captures your pet’s unique charm.

3. Shipping: Once the embroidery is complete, your order will be carefully packaged and promptly shipped. We can’t wait for you to enjoy and cherish your one-of-a-kind creation!

Not sure if your photo is a good fit? No problem! Reach out to us at info@furryfriendsclothing.com, and we’ll be happy to help.

Here are some tips for the best results:

  • Use a photo with clear, well-lit conditions.
  • Avoid blurry images.
  • Capture your pet at eye level.
  • Make sure important details aren’t cut off.
  • Focus on a close-up to highlight their unique features.

If there’s an issue with your image, we’ll contact you via email within 24 hours!

You can customize a variety of products, including hoodies, sweatshirts, t-shirts and more. Just choose your preferred item and provide us with a photo of your furry friend.

Production typically takes 1-3 business days. After production, shipping times vary depending on your location. We’ll provide a tracking number once your order is shipped.

Since our products are custom-made, we do not accept returns unless the item is defective or there was an error on our part. If you have an issue with your order, please contact our customer support within 14 days of receiving your item.

We proudly ship worldwide! Below are our estimated delivery times for different regions:

  • United States
    Estimated Delivery: 8-10 business days
  • Europe, Canada
    Estimated Delivery: 8-10 business days
  • Australia, New Zealand
    Estimated Delivery: 10-15 business days
  • Mexico, Central America, South America
    Estimated Delivery: 15-20 business days

Shipping costs and delivery times vary based on your location.

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely.

Absolutely! Our custom pet portrait products make great gifts for pet lovers. You can even add a personalized message during checkout to make it extra special.

To keep your custom clothing looking its best, we recommend washing it inside out on a cold, gentle cycle. Avoid using bleach, and tumble dry on low heat or hang to dry.

Yes, we offer bulk orders for special events, such as fundraisers, parties, or corporate gifts. Please contact us directly for bulk pricing and more details.

If you have any questions or need assistance, you can reach our customer support team via email at info@furryfriendsclothing.com or through the "Contact Us" page on our website. We aim to respond within 24 hours.